insurance when value above (100?) amount

Hi thetankgirl,

Thank you for using our plugin!

“Insured shipping” (Extra zeker) has been replaced by “Shipment insurance” (Verzekering). In the plugin settings > label settings, you can set up to 3 tiers of Shipment insurance and also set the minimum value before it activates. The option ‘Enable shipment insurance up to €500’, with minimum of €100 is probably what you’re looking for.

Hope this answers your question. If not, feel free to reply to this ticket.

Greetings,
Plugin Development Team
DHL eCommerce Netherlands

Oh Thanks! But it doesn’t work in de bulk-menu? Could that be arranged? Or could I make a snippet for it?

Hi thetankgirl,

Thank you for your report.

That shouldn’t happen (not working in bulk), so I’ve informed the team to look into this issue. We’ll let you know when there’s more information.

Thanks for your patience!

Greetings,
Plugin Development Team
DHL eCommerce Netherlands

Yes thank you! I have tried it on my production and staging, so far both versions (newest and not so newest) version of woocommerce have this. I have the latest version of the plugin installed.

Hi thetankgirl,

I’m currently having issues trying to reproduce your issue. Could you tell me if my steps are the same as yours?

1. I go to Plugin settings > Label settings, I put Always enable shipment insurance to the recipient if available on Insure all shipments up to €500
2. I set the Minimum order amount before enabling shipment insurance value to 100 and I save the settings.
3. I placed an order with a value of €149 with Door Delivery.
4. I select my order in the order grid and choose the bulk-action DHL - Create label (Smallest)
5. When I download the label, I notice that a signature is required for this order.
6. When I open the order and click on the Show Label Request button (available when Log Requests for debugging is enabled in the Debu Settings), I see the key "INS" with an input of "500".

Is there a step that I’m missing that makes this not work in your situation?

Thanks again for your patience!

Greetings,
Plugin Development Team
DHL eCommerce Netherlands

I will test this out and report to you later, unfortunately I have a much more important bug, which I will report in another topic.