Integrate With a WordPress Membership Site Plug-in

  • Resolved ja87

    (@ja87)


    10 years ago

    Please inform me of how can your Help Desk ticketing plug-in can Integrate With a WordPress Membership Site Plug-in. I want the Help Desk to integrate with it so that members do not need to create a new separate username & password profile. I have learned that it is not as straightforward as I thought. Meaning that just because the membership and helpdesk are both WP based plugins does not necessarily equal simple integration.

    So I only want to buy a membership plug-in where I can buy an available help desk support ticketing plug-in that have a history of integration.

    I am not asking you to choose a membership plug-in for me. Please inform me of which membership site plug-ins you are aware of that you or your plug-in customers have integrated with so that the same username and passwords of existing and new membership registrants is automatically recognized/accepted by your helpdesk support ticketing plug-in.

    Thank you,
    Jay

    https://www.ads-software.com/plugins/awesome-support/

Viewing 1 replies (of 1 total)
  • Plugin Author julien731

    (@julien731)

    Hi Jay,

    Basically, you can use any membership plugin that stores the users in the WordPress standard database table.

    Then you will need to give your users the authorization to submit tickets.

    Let’s say your membership plugin gives users the role member, you will need to edit this role and give it extra capabilities.

    Please refer to the FAQ for more information on how to do it and which capabilities ti add.

Viewing 1 replies (of 1 total)
  • The topic ‘Integrate With a WordPress Membership Site Plug-in’ is closed to new replies.