Integration to MailChimp Extension – blank fields

  • Resolved Heeden

    (@heeden)


    6 years, 1 month ago

    Thank you for a wonderful plugin. Love it!

    I have two forms on my website which one is for leads and one is for customers.

    Lead form
    Name
    Email
    City

    Customer form
    Name
    E-mail
    City

    When firing the fields to MailChimp everything works well from the lead form. But when an existing customer fills in the Customer form (it’s for different kind of events every year) it’s overwrites the information in MailChimp. Because in the Customer form, where they register for the event – I also have an alternative for those who are not customers (this is where your plugin comes in). They have to option Customer? Yes and No. When pressing No they got alternatives to fill in preferred City. If they are customers and press Yes they won’t get this option.

    But if a already existing customer which e.g has Denver as city in MailChimp since before, and fills in the form (the city field not shown for them because they pressed No) and send it, the City field in MailChimp turns into blank – this is due to this plugin overwrites the field.

    Is it possible to fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    i don’t get it. Can you give me the link?

    Thread Starter Heeden

    (@heeden)

    https://www.johnstailor.com/event/testpage/
    mc2019

    Long story short: If someone press “Yes I’m a customer” the data from the fields which pops up if you choose “No” will be blank and sent to MailChimp. If they already are customers the data field as recommendation and preferred city is filled in advanced. So it will overwrite it they press “yes” to blank fields in MailChimp.

    The only solution I can find right now is to not send these fields into MailChimp and then have a Zapier sending all fields to a spread sheet and than I have to go over every row to make sure that those who are not customers having the preferred city and recommendation in the MailChimp list

    Plugin Author Jules Colle

    (@jules-colle)

    I’m still not sure what you are trying to achieve. But here’s a couple of facts that I feel might help you:

    1. It is not possible (without additional coding on your part) to only submit certain fields. It is possible to use conditional tags in the email message however, to hide and show information based on which fields were visible during submit.

    2. It is only possible to hide and show fields with this plugin. At this point there’s no possibility to populate fields dynamically. As far as I know, you can only achieve this with some custom javascript (probably using some ajax to get the user data from your database)

    Does this help?

Viewing 3 replies - 1 through 3 (of 3 total)
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