• Resolved uynetwork

    (@uynetwork)


    Hello

    I am helping to develop a website that uses “FedEx WooCommerce Extension (BASIC)”. The customer must be able to select which does a real time calculation of shipping rates for the products/weight that the customer wants. Here is an example of the shipping options this plugin offers: https://gyazo.com/e05f75ddd63da05f735f633808f46e28

    However, on top of that, we want to use this plugin to also add on a shipping fee. For > 2 products within a specific category we would like to add a $5 fee per product.

    How do I keep the Fedex shipping option for the user to select + automatically add the flat rate fee that is based on the # of products in a certain category?

    Thank you!

    • This topic was modified 4 years, 12 months ago by uynetwork.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @uynetwork,

    Thanks for reaching out to us.

    I have reviewed that you want to apply the shipping charges based on the no of x products from a specific category.

    This type of funtionality is not available in our current plugin version.

    If you want this type of functionality then, it might be achieved in our Premium version as you can see in the below settings screen.

    Click here to review the screen for our premium version.

    For more detail you can create a support ticket from below link so, our technical team contact you for more detail and help you to resolve your query.

    Create support.

    Let us know still you need any further assistance. we are happy to help.

    Thanks,

    Thread Starter uynetwork

    (@uynetwork)

    Yes I am using the premium version already. I did not purchase it, the company I am contracted to work with purchased it. I am just inquiring more information. I am more concerned if I am able to keep the Fedex shipping option for the user to select + automatically add the flat rate fee that is based on the # of products in a certain category?

    Are you able to explain how I can accomplish that with the premium plugin?

    Plugin Author Dotstore

    (@dots)

    Hello @uynetwork,

    Thanks for the reply.

    Can you please create a support ticket from the below link so, our technical team contacts you with more detail required for your current plugin settings and the current version, etc.

    Create support.

    If you want a check from your side then, you can check the settings from here.

    Let us know still you need any further assistance. we are happy to help.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello @uynetwork,

    I hope you are doing well.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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