• The plugin doesn’t appear to work with the PMPro Mailchimp Add On plugin – members are imported successfully, but they don’t get added to the Mailchimp lists specified via the Add On.

    Is this something you’re aware of, or should be working but is just a bug?

    Thanks, Matt.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Thomas S

    (@eighty20results)

    Hi,

    Thank you for reporting this issue!

    I’m working on an update for the add-on so there is a new release in the pipeline (though not certain of the ETA at the moment, sorry).

    However, the plugin uses the pmpro_changeMembershipLevel() function, which triggers the pmpro_after_change_membership_level action, This, in turn, results in triggering the pmpromc_pmpro_after_change_membership_level() handler in the PMPro MailChimp Add-on.

    So, _if_ the plugin finds valid membership info in the import record, there isn’t a reason for the user to not get added to the mailchimp list (other than a fundamental change in how PMPro & the PMPro MailChimp add-on behaves, or a bug/fatal error in custom code that also uses the pmpro_after_change_membership_level action).

    A feature in PMPro that behaves similarly is when you edit a User Profile and change their Membership Level from “None” to a valid (with a MC list linked) membership (So you can add a new – clean, never before seen – user to a membership, which should trigger the action chain above and let you see if this is an Import plugin issue, or something else.

    Hope this helps!

    Thread Starter mwwordpress

    (@mwwordpress)

    Thanks Thomas.
    We did another test:

    1) never-seen-before user, added via CSV import
    -> user gets membership
    -> user receives welcome email
    -> user not added to Mailchimp

    2) with this user, we then change their level to another that syncs to Mailchimp (all levels sync to the same Mailchimp list)
    -> user added to Mailchimp

    So it looks like an issue between the import plugin and the PMPro Mailchimp plugin?

Viewing 2 replies - 1 through 2 (of 2 total)
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