Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author theAlpinePress

    (@thealpinepress)

    Sorry to hear you are having trouble. It sounds to me like there is a conflict between the JavaScript of the theme and the plugin. I cannot think of a reason this is happening. Is there a link that I can go to and see the problem myself? I hope I can help.
    Regards,
    Eric

    Thread Starter Welio

    (@welio)

    Hi Eric,

    first of all thank you for your kind interest.

    This is the address of our website of testing: https://testfbf.welio.it/.
    As you can see the start Splash-page is blank.
    If you could help us we would be very grateful.

    Thanks again and best regards.


    Welio

    Plugin Author theAlpinePress

    (@thealpinepress)

    Welio,
    I have never seen this before. There is nothing loaded on the webpage at all. No error messages or content, which leads me to think that an error is occurring in the web server when it loads WordPress, but that it is set to hide the message. I don’t have the Geo Places theme myself to test it out, but I do know that the Alpine Instagram plugin is not prepared to handle dynamic websites (websites that change their layout without actually reloading the page). Without digging through your website myself, my best advice would be to see if any of the other Instagram plugins work. This should help reveal if the conflict is with the Alpine plugin, the theme, or the settings of your web server.
    Best,
    Eric

    Thread Starter Welio

    (@welio)

    Thanks Eric,

    you’re really very kind.
    I inform you that likely we’ll use the same your plugin, refusing to display the initial splash page of the template,

    Thanks again for you assistance.

    Regards,

    welio

Viewing 4 replies - 1 through 4 (of 4 total)
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