Interest groups not appearing

  • Resolved taliaperez

    (@taliaperez)


    6 years, 11 months ago

    Hi! Thanks in advance for your help. I have installed the plugin and connected the API. After adding my first list (that already has a defined email in Mailchimp) I went to create the form – and I don’t have anything in the interest groups section so I can’t continue. Please see the screenshot here: https://prntscr.com/j2fhff

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hello @taliaperez,

    Does your form have any interest groups associated with it? If it doesn’t, then click the “Form Fields” tab (next to the Interest Groups) and start adding your form fields. I think the issue here is that for RTL displays we (incorrectly) show the Interest Groups tab by default instead of the Form Fields tab.

    If you do have interest groups and they’re not showing up then try clearing your API cache (instructions found here: https://yikesplugins.com/support/knowledge-base/api-cache-settings/) and you should see all your fields.

    Cheers,
    Kevin.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi @taliaperez,

    We haven’t heard back from you in awhile so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 2 replies - 1 through 2 (of 2 total)
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