• Resolved strarsis

    (@strarsis)


    The popups opened by Popup Maker plugin are not showing correctly when the Ditty plugin is also enabled. Both plugins are awesome and I want to use both of course. Both plugins are of most recent version.

    Adding the extra CSS fixes the issue, but it is a workaround, as the underlying issue stays unaddressed.

    • This topic was modified 1 year, 6 months ago by strarsis.
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  • Plugin Author metaphorcreations

    (@metaphorcreations)

    Thanks for creating a ticket, I’ll check this out. I just installed Popup maker and am seeing the issue, so hopefully I can figure out what is going on.

    Plugin Author metaphorcreations

    (@metaphorcreations)

    So, I spent some time looking into this and tracked down the issue relating to jQuery animate(). If I comment out animate() from my plugin then the popup shows. I did a quick Google search and also found this support topic from almost 2 years ago: https://www.ads-software.com/support/topic/popup-doesnt-open-if-jquery-animation-on-the-page/. Popup maker suggests using the same method you are currently using. This does seem to be an issue with any script that uses animate(), so it’s not specific to Ditty.

    I will say that it is not a CSS conflict as they mention in their documentation (https://docs.wppopupmaker.com/article/544-your-popup-is-not-displaying-on-your-homepage#conflict). It is directly related to the jQuery animate() function.

    I’m not sure why this happens, it does seem strange, but the only thing that could be done on my end is to re-write my code to remove any instances of animate and find another method to animate. I do plan on reworking all my my display scripts at some point and remove the use of jQuery altogether, but that will be a time consuming process. Since this issue isn’t necessarily a Ditty issue there’s not much that can be done and you’ll have to keep using the additional css that they have documented. Hopefully I’ll have time to start reworking my displays sometime in the near future, but I have quite a few other tasks to take care of first. Keep an eye on the update notification for Ditty, I’ll be sure to note the change in display builds when that time comes.

    Sorry I don’t have a better solution for you, but I’m glad there’s a temporary fix at least to continue to use both plugins.

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