• Resolved Paul Hawkins

    (@xpired)


    Hi,

    This issue seems to be very intermittent. I have a page with 3 columns. The first column has this shortcode:
    [fts facebook id=OddWheelUnicycles posts_displayed=others_only height=589px type=page]
    It has a Likebox with faces which is the only part that shows. The actual feed is a blank whitespace.

    Then I have a Twitter feed which works fine. I have an API token for this. Shortcode:
    [fts twitter twitter_name=OddWheelUni height=230px]

    Then I have a FB group feed. This is also just a blank whitespace. Shortcode:
    [fts facebook id=129569063804922 height=630px type=group]

    Here is a screenshot: Screenshot

    Here is a link to the website:
    OddWheel Community

    Here is my System Info:

    SITE_URL: https://oddwheel.co.za
    Feed Them Social Version: 1.9.0

    — WordPress Configuration

    WordPress Version: 4.3.1
    Multisite: No
    Permalink Structure: /%postname%/
    Active Theme: Enfold 3.1.5
    PHP Memory Limit: 256M
    WP_DEBUG: Disabled

    — Webserver Configuration

    PHP Version: 5.6.13-hetz1
    Web Server Info: Apache

    — PHP Configuration:

    Safe Mode: No
    Upload Max Size: 32M
    Post Max Size: 32M
    Upload Max Filesize: 32M
    Time Limit: 60
    Max Input Vars: 2500
    Allow URL File Open: N/A
    Display Erros: N/A

    — PHP Extensions:

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.

    — Active Plugins:

    Akismet: 3.1.5
    Anti-spam by CleanTalk: 5.27
    Category Order and Taxonomy Terms Order: 1.4.6.1
    Custom PHP Functions:
    Duplicate Post: 2.6
    Feed Them Social (Facebook, Instagram, Twitter, etc): 1.9.0
    Google Analytics by Yoast: 5.4.6
    Gravity Forms: 1.9.9
    Limit Login Attempts: 1.7.1
    The Events Calendar: 3.12.3
    TinyMCE Templates: 4.4.0
    Velvet Blues Update URLs: 3.2.4
    WooCommerce: 2.4.7
    WP Responsive Menu: 2.0.6
    Yoast SEO: 2.3.5

    — Custom Token or Keys added to Options Pages
    — You must have a custom token to use the feeds

    Facebook App Token: No
    FB App ID for Like Button:No
    Twitter Consumer Key: Yes
    Twitter Secret: Yes
    Twitter Token: Yes
    Twitter Token Secret: Yes
    Instagram: Yes

    — FaceBook & Twitter Date Format and Timezone

    Date Format: l, F jS, Y \a\t g:ia
    Timezone: Asia/Beirut

    Thank you.

    https://www.ads-software.com/plugins/feed-them-social/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author slickremix

    (@slickremix)

    The report says…

    Facebook App Token: No
    FB App ID for Like Button:No

    You need to add a facebook token on the Facebook Options page of our plugin. Try that and see if the problem goes away.

    Spencer

    Thread Starter Paul Hawkins

    (@xpired)

    Hi Spencer,

    I have implemented that fix. I will keep an eye on it to make sure it’s stable.
    Thanks for the help.

    Plugin Author slickremix

    (@slickremix)

    Sounds good, you’re welcome!

    Spencer

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Intermittent Issue – FB feeds not showing’ is closed to new replies.