internal error

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author TinyPNG

    (@tinypng)

    Hi,

    We didn’t notice any hick-up in our services in the last day. It might’ve been a temporary problem.

    Could you give it another try to see if it was a temporary problem? Please make sure that you have the latest version of our plugin installed.
    In case you get the same errors, please try to compress one of the images by itself instead of via bulk compress, to see if it is caused by the image itself or by the bulk processing.

    Please let us know about the results. Thanks!

    Thread Starter haramizuki

    (@haramizuki)

    I installed the latest. I just installed it a while ago. Unfortunately, I have reached the limit. Out of 500, I only got 7 successful compressed images while the others had “internal error”. I’ll wait after 1 month and try again.

    Plugin Author TinyPNG

    (@tinypng)

    If you’d like, you can drop us an email at [email protected] and let us know with which email address you’re subscribed, so that we can reset your limit and get to the bottom of this.

    Thread Starter haramizuki

    (@haramizuki)

    email sent. I have emailed a more detailed explanation. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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