Internal links don’t work

  • Resolved susan1961

    (@susan1961)


    2 years, 3 months ago

    On pages that I have created an ID for sections so that I can send users directly to a section, these links no longer work after I have enabled the plugin.
    To be more specific, the user is temporarily taken to the section, then after a few seconds, the user is taken to the top of the page and all the content on the page disappears.

    I had to deactivate the plugin at this time because of this issue. I can reactivate if requested so that the issue can been seen.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    I do not see the plugin enabled now. Please enable it and provide an example link with section ID and I’ll check it for you.

    BTW. The paid version should be fine out of the box. And good news is your website is eligible for our paid version for free. You can contact our live chat if you want it: https://gtranslate.io/#contact

    Thanks! ??

    • This reply was modified 2 years, 3 months ago by edo888.
    Thread Starter susan1961

    (@susan1961)

    ?Ok great!
    ?I cannot activate the plugin at this very moment because we just sent out an email blast that will link users to an ID on a page which will have the issue I described. ?

    If We are able to get the paid version for free that should solve the issue, I will look into that right now. If I continue to have the same link issue even with the paid version, I will let you know. Thank you so much!

    Plugin Author edo888

    (@edo888)

    Thanks, closing the topic meanwhile! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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