Internal Scanner vs. External

Hello –

Client’s site was infected with malicious javascript through two plugins that have been removed. We used this scanner internally to find and resolve any issues that were leftover from removing the plugins and the internal scanner is now reporting that the site is 100% clear of any malware or suspicious code.

However, the External scanner is still showing the site as blacklisted and in the list of files mentioned on the Quttera site, they are files associated with the two plugins that don’t even exist on the site anymore, which is definitely pointing at the fact that it is checking against cached files and still blacklisting the site.

What gives?