Internal Server Error

  • Resolved sanfordpix

    (@sanfordpix)


    7 years, 5 months ago

    Hello,
    I just installed the NextGen Gallery plugin, clicked to activate it and received the Internal Server Error. My web site is sanfordstudios.com, the theme is Headway. I can’t access my dashboard and not all of my pages will open. Now here’s the fun part, I know nothing about coding. I read, but didn’t really understand instructions on other questions, so please talk down to me, I have no idea what to do. The error occured at 12:38 pm on 6/27/2017

    Thanks,
    Debbie

    • This topic was modified 7 years, 5 months ago by sanfordpix.
Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Debbie – Go into your CPanel file manager, or use FTP and change the name of the nexgengallery folder located in wp-content/plugins folder and you should be able to access your site again.

    Thread Starter sanfordpix

    (@sanfordpix)

    Never mind, my site host tweaked the memory limits on my site and everything is working again.

    Thanks for your time.

    Moderator Jose Castaneda

    (@jcastaneda)

    THEME COFFEE MONKEY

    That’s great to hear, @sanfordpix don’t forget to mark it as resolved. ??

    Thread Starter sanfordpix

    (@sanfordpix)

    Thanks Jose, didn’t know, it’s marked now.

Viewing 4 replies - 1 through 4 (of 4 total)
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