Internal Server Error (500)

  • Resolved sewmka

    (@sewmka)


    3 years, 11 months ago

    Hi!

    I have problem Internal Server Error (500) only when I trying edit my mainpage.

    I delete plugin what working with elementor and nothing changed.
    Added 256mb ram, nothing happend
    Upadate to latest version plugins, wordpress and elementor, nothing changed. Comeback to old verion? nothing changed…

    Below I paste LOGS from elementor menu.

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: MariaDB Server v10.4.17
    PHP Version: 7.3.1
    PHP Max Input Vars: 5000
    PHP Max Post Size: 24M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.6
    Site URL: https://moneydrop.eu
    Home URL: https://moneydrop.eu
    WP Multisite: No
    Max Upload Size: 57 MB
    Memory limit: 128M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: pl-PL
    Timezone: Europe/Warsaw
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: Zakra
    Version: 1.5.5
    Author: ThemeGrill
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: pl_PL
    User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36 OPR/72.0.3815.454

    == Active Plugins ==
    404page – your smart custom 404 error page
    Version: 11.2.6
    Author: Peter Raschendorfer

    BackWPup
    Version: 3.8.0
    Author: Inpsyde GmbH

    Better Search Replace
    Version: 1.3.4
    Author: Delicious Brains

    Classic Editor
    Version: 1.6
    Author: WordPress Contributors

    Contact Form 7
    Version: 5.1.7
    Author: Takayuki Miyoshi

    Contact Form 7 Conditional Fields
    Version: 1.8.6
    Author: Jules Colle

    Duplicate Page
    Version: 4.3
    Author: mndpsingh287

    Elementor
    Version: 3.0.14
    Author: Elementor.com

    Max upload size
    Version: 2.0
    Author: Ziscom

    Polylang
    Version: 2.9.1
    Author: WP SYNTEX

    Really Simple SSL
    Version: 4.0.5
    Author: Really Simple Plugins

    WP Migrate DB
    Version: 1.0.16
    Author: Delicious Brains

    WP Rollback
    Version: 1.7.1
    Author: Impress.org

    WP Statistics
    Version: 13.0.4
    Author: VeronaLabs

    == Must-Use Plugins ==
    WP Migrate DB Compatibility
    Version: 1.2
    Author: Delicious Brains

    == Elements Usage ==

    wp-post : 0
    counter : 2
    divider : 3
    heading : 56
    icon-box : 3
    icon-list : 3
    image : 15
    menu-anchor : 1
    spacer : 5
    testimonial : 4
    text-editor : 20
    wp-page : 23
    heading : 3
    icon-list : 3
    image : 3
    spacer : 1
    text-editor : 14

    == Log ==

    PHP: showing 2 of 2PHP: 2020-03-10 20:18:12 [notice X 3][/home/moneydr1/domains/moneydrop.eu/private_html/wp-content/plugins/elementor/includes/elements/column.php::1002] Undefined index: _column_size [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]
    PHP: 2020-12-18 23:07:28 [error X 4][/home/moneydr1/domains/moneydrop.eu/private_html/wp-content/plugins/elementor/includes/fonts.php::649] Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

    JS: showing 9 of 9JS: 2020-03-11 10:12:56 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view3238\") has already been destroyed and cannot be used.
    JS: 2020-03-11 10:12:56 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view5278\") has already been destroyed and cannot be used.
    JS: 2020-03-11 10:12:58 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view5354\") has already been destroyed and cannot be used.
    JS: 2020-03-11 10:12:58 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view5402\") has already been destroyed and cannot be used.
    JS: 2020-03-11 16:40:46 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js?ver=2.4.5:22:19954] View (cid: \"view7071\") has already been destroyed and cannot be used.
    JS: 2020-05-19 18:08:40 [error X 1][https://moneydrop.eu/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:64106] this.ui.apply.add is not a function
    JS: 2020-10-09 21:48:56 [error X 30][https://moneydrop.eu/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=2.7.4:2:39895] n.attributes[e.name].each is not a function
    JS: 2020-10-09 21:50:39 [error X 2][https://moneydrop.eu/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.7.4:32:145971] Cannot read property \'4\' of undefined
    JS: 2020-12-04 00:49:54 [error X 2][https://moneydrop.eu/wp-content/plugins/elementor/assets/lib/wp-color-picker/wp-color-picker-alpha.min.js?ver=2.0.1:1:1376] wpColorPickerL10n is not defined

    Log: showing 13 of 132020-12-04 01:52:35 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.4’,
    ‘to’ => ‘3.0.14’,
    )]
    2020-12-04 01:52:35 [info] elementor::elementor_updater Started
    2020-12-04 01:52:35 [info] Elementor/Upgrades – _v_2_8_3_recalc_usage_data Start
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_2_8_3_recalc_usage_data Finished
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start
    2020-12-04 01:52:36 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished
    2020-12-04 01:52:36 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘2.7.4’,
    ‘to’ => ‘3.0.14’,
    )]

    Please take a look at this :3

    Have a nice day!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • check the permission setting, also check is there any restriction from server/hosting

    Thread Starter sewmka

    (@sewmka)

    What permission setting? You mean my hosting settings or in wordpress? My page working before I install plugin “Essential Addons for Elementor”. I add countdown widget and after delete section with “timer” I can’t edit anything, then I uninstall plugin. That help me for short time. Few days later I install this again and after this uninstalling nothing helps. What should I do? I can’t just change Theme or delete main page.

    Thread Starter sewmka

    (@sewmka)

    I change permission but nothing changes. All what i noticed is that my hosting from 2 weeks have PHP 8. Maybe this is problem?

    Thread Starter sewmka

    (@sewmka)

    Ok, then. How i resolve this problem? I just create new page, copy sections by elementor and paste to new page. After this i change main page. That’s all.

    Hi,

    500 error is a server error which its leading cause can only be determined by checking the PHP error logs of your server.

    In the details that you provided we can see the following error in your PHP logs:
    PHP: 2020-12-18 23:07:28 [error X 4][/home/moneydr1/domains/moneydrop.eu/private_html/wp-content/plugins/elementor/includes/fonts.php::649] Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()

    Please check the possible solutions at 500 Error While Using Elementor

    Kind regards,
    David

Viewing 5 replies - 1 through 5 (of 5 total)
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