Internal Server Error – Checkout Page (Placing Order)

  • ishaq260

    (@ishaq260)


    10 months ago

    Hello there,
    On my website that I recently made, when I try to place an order, it says “Internal Server Error”. I can’t place any order.
    I’ve increased memory limit, tried deactivating theme and plugins but still same issue. Can anyone help me to fix that?

    P.s: Customer is displayed with this error but I get the order on my admin ID.


    Thanks.<gwmw style=”display:none;”></gwmw>

    The page I need help with: [log in to see the link]

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  • threadi

    (@threadi)

    The reason for the error should be visible in the error log. You can find it in your hosting area. If necessary, the support of your hosting can help you.

    Alternatively, you could also enable debugging in WordPress. How to do this is described here: https://www.ads-software.com/support/article/debugging-in-wordpress/ – also here the support of your hosting can help you if necessary to edit the file accordingly.

    In both cases you should be able to see what the cause is in the logfile.

Viewing 1 replies (of 1 total)
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