• Resolved samiih

    (@samiih)


    Hey guys, I was working with WordPress locally and translated my website using Translatepress and it worked flawlessly, but after I migrated my website to Godaddy the translated pages started to get Internal Server Error, the weird thing is that it doesn’t happen all the time, sometimes it works and sometimes it doesn’t. Also I checked the logs and didn’t find anything.

    What I tried:
    – resetting Permalinks and deleting .htacess (it works when I first reload the page, after that the error is back)
    – Increasing Memory to 256M

    • This topic was modified 3 years, 6 months ago by samiih.

    The page I need help with: [log in to see the link]

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  • Thread Starter samiih

    (@samiih)

    What I noticed is that the issue appears if the server is Apache, it works fine on nginx.

    Greetings,

    Thanks for getting in touch regarding your issue.

    The 500 error (or sometimes a white page or “The site is experiencing technical difficulties.”) is a very general server error.

    One of the first web search results says that “The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site’s server but the server could not be more specific on what the exact problem is.”??

    To debug this further, please follow these steps:
    ??
    1. Ask your host to identify this specific error and/or for the PHP error log.
    2. Try and increase your WordPress memory limit: https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/
    3. set WP_DEBUG to true in wp_config.php file: https://codex.www.ads-software.com/WP_DEBUG and try again. See if you get any errors.
    ?4. Check if you have duplicate entries in your *trp_* tables from the database. If you do, you can use the Remove duplicate rows option from TP Settings –> Advanced tab to clear them.
    5. Try to do a conflict test (ideally in a staging environment):
    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.
    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Looking forward to your reply

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