• isalusion

    (@isalusion)


    Hello,
    I get an Internal Server error by replacing any Media. The upload won’t work. I tried the following already:
    – deactivated every other plugin to check if it’s an plugin issue
    – changed write permissions in upload folder

    Without success. Could you give me further advice?
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hi @isalusion,

    Can you please confirm you have version 3.6.1 of Enable Media Replace? If not, can you update and try again?

    Thank you,

    Thread Starter isalusion

    (@isalusion)

    Hi, yes version 3.6.1 is installed.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Good morning,

    Is it possible to get some kind of logs from your hosting provider? We need to know what happens on the server when the internal error is happening.

    Thank you,

    Hey Guys,

    We’re getting the same error on our servers using your plugin (v3.6.3) but we notice that the image file we’re replacing seems to get updated.

    After the update we use the “Regenerate Thumbnails Advanced” plugin to make sure all the thumbnails get updated and things “seem” okay from what we can tell…?

    Not sure WHY this error is popping up. It’s been doing it awhile now, saw this, so figured we’d add to the thread. We use Wordfence, WP Super Cache, and WP-Optimize – Clean, Compress, Cache plugins… along with a few others. We’ve tried DEACTIVATING all of them and the plugin still throws the error message.

    Don’t see any error logs messages, but then we haven’t tried turning on the WordPress Debug option while testing either.

    Any suggestions…? We’ll give things a try, since it would be nice to have it work without the server error. Never know if something else is getting hosed in the process.

    Thanks!

    Side note… we usually see the SERVER 500 error, but did see this error once today:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    But no email appears to have been generated and sent to the admin inbox.

    Plugin Support Gerard Blanco

    (@sixaxis)

    Hi millionairesn,

    To keep the support forum organized, would you mind opening a new thread with your issue?

    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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