Internal Server Error on Quote

posted the fix here: https://www.ads-software.com/support/topic/woocommerce-4-9-0/

Hi Steve, thank you for linking.

I changed folder from: /royal-event-child/woocommerce/emails/new-request-sent-customer.php

To: /royal-event-child/quotes-for-wc/emails/new-request-sent-customer.php

It is a Child Theme obviously so that updates the location as described. I changed line 15 as explained and am still receiving the error.

Should I be modifying the plugin directly or possibly modify it in the Parent theme?

Thanks for your help!

I have the file in both /royal-event-child/woocommerce/emails/new-request-sent-customer.php and /royal-event-child/quotes-for-wc/emails/new-request-sent-customer.php with the line 15 modified as described and the issue persists.

Any idea if anything else may be causing this?

Figured it out! Thanks for solving the issue for me.

If anyone else asks you also need to fix /send-quote.php line 10 (same change) after copying it to the folder using the same method.

If you already mentioned that then disregard, thanks again!

Hi damble00,

I have not sent any quotes to anyone yet since the fix, my fix was only for when a customer was requesting a quote. I went in a updated the /send-quote.php as well, thanks!

I also had to make the same change to line 10 of the request-new-quote file to get it to work for me. So it would seem in some cases all three plugin related files need to be changed. After coping it to the directory as per the instructions.

• This reply was modified 3 years, 10 months ago by mnrbig.

Hi all,

I apologize. Will be releasing an update with the fix soon.

Thanks,
Pinal

Hi @mnrbig , @sziangos , @damble00 ,

An update has been released (v1.7.1) fixing this issue. Once again, please accept apologies for the issues faced.

Thanks,
Pinal