Internal server error. Stage: get_denied_hashes

  • Resolved LukeDouglas

    (@lukedouglas)


    1 month, 1 week ago

    I resynced with Cleantalk but it did not complete resolve this issue. When I do a scan, it gets to the Updating statues for the denied files and then pops the error display:

    An Error
    Internal server error.
    Stage: get_denied_hashes

    I had read in another post that re-syncing with CleanTalk would resolved the issue. It didn’t for me.

    Any other suggestions other than uninstall and reinstall?

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Viewing 6 replies - 1 through 6 (of 6 total)
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