Internal server error when running the AI Process for MyCurator

  • Resolved danielgorringe

    (@danielgorringe)


    11 years, 6 months ago

    Hi,

    Hopefully someone can help and I’m posting this in the correct place…

    I get an internal 500 error when I run the AI Process button.
    The server error logfile has the following entries when it happens.

    [Fri Aug 30 15:31:49 2013] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Fri Aug 30 15:38:02 2013] [warn] mod_fcgid: read data timeout in 60 seconds
    [Fri Aug 30 15:38:02 2013] [error] [client 93.97.62.181] Premature end of script headers: php54-cgi, referer: https://www.evmarkets.com/wp-admin/admin.php?page=mycurator/MyCurator.php_alltopics
    [Fri Aug 30 15:38:09 2013] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Fri Aug 30 15:38:51 2013] [warn] (103)Software caused connection abort: mod_fcgid: ap_pass_brigade failed in handle_request function
    [Fri Aug 30 15:51:23 2013] [warn] mod_fcgid: read data timeout in 60 seconds
    [Fri Aug 30 15:51:23 2013] [error] [client 93.97.62.181] Premature end of script headers: php54-cgi, referer: https://www.evmarkets.com/wp-admin/admin.php?page=mycurator/MyCurator.php_alltopics

    Is there anything obvious that I can speak to the hosting company about?

    Many thanks

    Dan

    https://www.ads-software.com/plugins/mycurator/

Viewing 1 replies (of 1 total)
  • Plugin Author mtilly

    (@mtilly)

    Basically your server is stopping the AI Process after 60 seconds of running. This is a typical limit set by your host. You could ask them if they can increase the PHP Script execution time to 2 minutes or so.

    The error doesn’t really hurt anything, so if your host won’t increase your limit, you can just run the AI Process several times in a row. It will realize what it has already processed and get to where it left off. Depending on the number of Sources you have, after a few runs it should finish successfully with a message of Process Completed at the top of a page.

Viewing 1 replies (of 1 total)
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