International Customs Forms Out of Date

  • Resolved bobwey1

    (@bobwey1)


    3 years, 3 months ago

    USPS Customs Declaration being printed by Woocommerce is form 2976-A Mar 2015. Current form is 2976-R Apr 2016. Post Office would not accept pre-printed form.

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  • Plugin Support Saravanan S, a11n

    (@simplysaru)

    Hi @bobwey1,

    Thanks for keeping us informed about this. I have filed a bug report with the plugin team on this. Ideally, this should be updated to the newer Customs form in the future release of the plugin.

    Hi @bobwey1,

    Thanks for reporting this issue with the post office!
    Do you happen to have more information about the label (or your WooCommerce order id) that created issues at the office? Did they end up accepting the form, in the end?
    I would need either the site you printed the label from and either:
    – your internal order id
    – the country of destination

    Thanks again!

    Francesco

Viewing 2 replies - 1 through 2 (of 2 total)
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