Internet Explorer

The plugin is tested with IE8, IE9 and Edge. This is not a feature for the Pro version.

Could you please give me a link to your website so I can have a look?

Also, please make sure you don’t have a JavaScript blocking addon installed on the browser.

Hi,

I’m also experiencing an IE issue where the images are distorted https://www.alpinelounge.co.za/

• This reply was modified 7 years, 7 months ago by richardgeorgedavis.

Hi,

the problem on alpinelounge.co.za is not specific to IE, it also shows up in Chrome and Firefox.

The distortion comes from WooCommerce 3.0 and it is fixed in the Divi theme 3.0.40 version. You need to update the theme.

Hi,

I have already updated to the latest versions of both WooCommerce and Divi however, the images are still distorting.

• This reply was modified 7 years, 7 months ago by richardgeorgedavis.

On my side it looks alright. Could you please link some screenshots to show me what do you mean by “distorting”?

• This reply was modified 7 years, 7 months ago by Diana Burduja.

Hi,

Below are the links to the images and I’m also using the following link to check
https://developer.microsoft.com/en-us/microsoft-edge/tools/screenshots/?url=http%3A%2F%2Fwww.alpinelounge.co.za%2F

https://drive.google.com/open?id=0B6N1adKXqBZsQ1V6a3Q1SkZ6WnM

https://drive.google.com/open?id=0B6N1adKXqBZsdHVZN1FvWEJ6SVk

The zoom plugin is not supposed to affect at all the images on the homepage.

Could you please deactivate the zoom plugin for a minute and reload the page? Does the distortion persist with the zoom plugin deactivated or not?