• Resolved cagey1872

    (@cagey1872)


    Can you please update the plugin to remove the ‘Introducing NEW Post SMTP Mobile App’ header that will not disappear from the top of every admin page despite closing it multiple times.

Viewing 7 replies - 1 through 7 (of 7 total)
  • furqanfazal

    (@furqanfazal)

    Hi @cagey1872,

    I hope this message finds you well.

    Thank you for contacting us regarding the issue you are facing. Could you please attempt to close the notice from the Post SMTP dashboard and inform us if the notice still appears on every page?

    This information will help us to look into the issue.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter cagey1872

    (@cagey1872)

    Hi, thanks for your reply, unfortunately it is still appears every time an admin page reloads even when closed in the SMTP dashboard

    furqanfazal

    (@furqanfazal)

    Hi @cagey1872,

    We have resolved the issue, You can access the new build from?here. Let us know if it is functioning as expected in your environment.

    Thank you for your patience and understanding.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter cagey1872

    (@cagey1872)

    All updated and resolved, many thanks ??

    furqanfazal

    (@furqanfazal)

    Hi @cagey1872,

    We are pleased to hear that it is functioning as expected in your environment. We would appreciate a kind and honest review of the plugin on our Post SMTP profile.

    Thanks and regards,
    Support Team – WPExperts

    thesinglegourmet

    (@thesinglegourmet)

    Hello, I have this same problem. The banner appears at the top of every page that starts with thesinglegourmet.net/wp-admin/ and it is very annoying.

    I downloaded the zip file referenced by @furqanfazal, and that turned out to be version 2.7.1 of the plugin, which still had the problem, and caused WordPress to tell me that the plugin needed to be updated. I used the “update now” link and it updated to 2.7.2, and I am still getting the banner.

    I have also closed the notice from the Post SMTP dashboard and the notice still appears on every page.

    I hope to have a fix for this soon.

    Thanks.

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @thesinglegourmet

    I hope you are doing well.

    The issue has been fixed in latest version of 2.7.3; please update the plugin, test it and let me know.

    We have already implemented the Close button in our banner. However, on a few websites, it was experiencing some issues. Our team has been diligently testing and addressing this problem, and I’m pleased to inform you that it has now been resolved.

    Thanks and regards,
    Support Team – WPExperts  

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Introducing NEW Post SMTP Mobile App’ is closed to new replies.