Invalid API key Provided.

  • Resolved merock

    (@merock)


    4 years, 10 months ago

    Hi guys,
    Around two or three times each day our website shows this message at the checkout process when user choses STRIPE pay method:

    “Invalid API key Provided. SK_live_ ******************ej58”

    When this happens we go to check the API keys at the plugin panel and everything is OK, API keys are correctly set, but we need to copy/paste this API keys again and re-save config in order to get it working again.

    Sometimes it stops happening some days, and then show up again..totally random.
    Why happens this? How can we solve this?

    Also, we noticed this on the plugin details:
    “Warning: This plugin has not been tested with your current version of WordPress.”

    We use WP 5.3.2

    Thank you in advance for your help and time.
    Have a nice weekend!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter merock

    (@merock)

    Just FYI, log file shows this when it happens:

    2020-01-10T09:48:14+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Your domain has been verified with Apple Pay!
    ====End Log====

    2020-01-10T09:48:39+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Your domain has been verified with Apple Pay!
    ====End Log====

    2020-01-10T12:07:17+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1FzMGlIfOXKzrVKdVKdx4FV6
    ====End Log====

    2020-01-10T12:07:17+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Error: stdClass Object
    (
    [error] => stdClass Object
    (
    [message] => Invalid API Key provided: sk_live_******************************ej58
    [type] => invalid_request_error
    )

    )

    ====End Log====

    2020-01-10T12:07:46+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    sources/src_1FzMHEIfOXKzrVKdoAUUg4lo
    ====End Log====

    2020-01-10T12:07:46+00:00 DEBUG
    ====Stripe Version: 4.3.1====
    ====Start Log====
    Error: stdClass Object
    (
    [error] => stdClass Object
    (
    [message] => Invalid API Key provided: sk_live_******************************ej58
    [type] => invalid_request_error
    )

    )

    ====End Log====

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @merock

    Thanks for reaching out to WooCommerce.com Support via our Live Chat earlier!

    I’m going to close off this thread as “Resolved” for now.

    If we find out the cause we can post a reply back here for others who might get this in the future.

    Thanks,

    We have the same problem – is the a fix for this yet?

Viewing 3 replies - 1 through 3 (of 3 total)
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