Invalid Destination Address in Chrome

Hi Willie!

Thanks for contacting WooCommerce! Happy to help.

>But I bring this up just in case: maybe the plugin has issues on Chrome?

I can’t replicate this issue on my test site, creating shipping labels works well for me in Chrome.

I suspect there could be a plugin conflict of some sort. Maybe you have some 3rd party address validation plugin installed?

I recommend testing your site further as follows:

1. Temporarily switch your theme back to the Twenty Sixteen Theme:https://www.ads-software.com/themes/twentysixteen/
2. Disable all plugins except for WooCommerce & WooCommerce Services.
3. Test to see if the issue has been resolved.

If that resolves the issue, then slowly re-enable features until you find the one that’s causing the conflict. If it doesn’t resolve the issue, please let us know so that we can help you further.

Switching to another theme will not delete data and you will be able to revert back to your original theme without any issue after testing is done. Your site will simply have a different display during the test.

If you are up for testing, please let us know how it goes once you are done with it and what are your findings.

Thanks and looking forward to your reply!

I updated the Services plugin to 1.4

Activated Twenty Sixteen.
Disabled all plugins except WooCommerce, WooCommerce Services and Jetpack (which Services required).

Different error in chrome. When I try to make a label I get a popup that says “There was a problem saving your settings. Please try again after the page is reloaded.”

Safari works fine.

I’m sure it’s something local to my environment. As long as Safari works, that’s fine with me. Thank you for your response!

Hi Willie,

Thanks for all the testing on your end!

Different error in chrome. When I try to make a label I get a popup that says “There was a problem saving your settings. Please try again after the page is reloaded.”

This error usually comes up when WooCommerce Services plugin thinks that the user is logged out of WordPress. It is something that can happen for example when your login cookie expires. Maybe you are using some plugin or Chrome extension that somehow clears your cookies all the time. It can also happen when the user is logged out of WordPress but has the creating shipping label page open trying to create a label.

I recommend checking for anything that can constantly clear cookies in Chrome.

Please let us know if you find something in case you are up for keeping troubleshooting it further.

This was it.

I have two accounts on wordpress.com — and I think there was confusion over which one I was using to connect Jetpack with. So I fixed that.

Then I cleared cookies and reloaded my site. The label creation went fine!

Thank you for your help.

Then I cleared cookies and reloaded my site. The label creation went fine!

Glad that the issue had been resolved and thanks for letting us know!

Feel free to connect with us again in case you have any additional questions.

Have a great day!