Invalid E-mail notification and redirect question

  • Resolved Damir

    (@pevoje)


    9 years, 1 month ago

    Hi,

    I’m trying to use your plugin and I must say that this is the best solution for google forms on wordpress that I found so far.

    Still, I have 2 questions:

    1. on the page where the form is added I’m stuck with the message: “Invalid e-mail address” see screenshot: https://awesomescreenshot.com/02c5avlq06
    How to get rid of this?

    2. when the form is submitted a visitor first sees the default notification from google form: “Thanks for submitting your request, blabla…” and after that he gets redirected. Can I fix this somehow so he is redirected directly to my own thank you page so I can measure this conversion in google analytics?

    Thank you

    https://www.ads-software.com/plugins/wpgform/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mike Walsh

    (@mpwalsh8)

    1. This error is likely due to your theme and Google both defining the “error-message” CSS class. If you use the CSS prefix feature you can ensure all of the CSS classes are unique and this problem should go away. If you have defined your own Custom CSS, you’ll need to update your CSS to account for the CSS prefix you define.
    2. This too is pretty common and the solution appears in the forum several times. What you do is the temporarily disbale any confirmation page redirect you may have in place. Define CSS which hides the Google confirmation page content (there is a DIV with a name, set the display property to “none”). Once that works the page content after form submission should be empty outside of your WordPress theme. Re-enable your confirmation page redirect and you should be good to go. There is still a slight delay between the form submission and page redirect but there isn’t anything I can do about that. The plugin can’t tell the difference between the Google confirmation and a subsequent page of a multi-page form until really late. The delay is an artifact of supporting multi-page forms which is pretty important.
    Thread Starter Damir

    (@pevoje)

    Mike thanks for a detailed response, I’ll try everything and get back to you what I did ??

    Consider adding the 2nd answer to FAQ ??

    Thread Starter Damir

    (@pevoje)

    tested out everything, works fine!

    Thank you very much ??

    Plugin Author Mike Walsh

    (@mpwalsh8)

    And there was much rejoicing!

    Thank you for following up to note it resolved. That is helpful for the next person who runs into this. Good idea on adding to FAQ, I will do that.

Viewing 4 replies - 1 through 4 (of 4 total)
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