invalid email

  • Resolved thegypsyinus

    (@thegypsyinus)


    7 years, 4 months ago

    i am using the Hustle plug-in and when I use the email opt in my viewers cannot input their email as they receive a notification that states “invalid email”. please advise on how i can fix this as the other forums didn’t pose a solution. thank you!!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @thegypsyinus

    Hope you’re doing well!

    Would you please let me know which Mail Service is selected in Opt-in? If it is MailChimp, please make sure that a MailChimp’s list is selected. Please see this screenshot:

    If a list is selected and the issue still showing up, please enable debug mode. Add the following to wp-config.php file:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert these lines above /* That's all, stop editing! Happy blogging. */in the wp-config.php file. Try to add an email to the popup again, this way all errors will be saved in the debug.log file inside the /wp-content/ directory. Please post the content of the debug.log file here.

    Let us know how it went!

    Kind regards
    Nastia

    I am having the same problem on a client site. Here’s the debug.log info:

    [19-Nov-2017 22:03:59 UTC] PHP Notice: Undefined index: inc_optin_email in /home/zedswetpaint/www/www/wp-content/plugins/wordpress-popup/inc/opt-in-front-ajax.php on line 23

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hey @kristinrutten,

    Hope you’re well.

    First, let me explain one thing, based on WordPress forum documentation;

    Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.

    https://make.www.ads-software.com/support/handbook/forum-welcome/#post-in-the-best-place

    Did you try Nastia’s recommendation about selecting mail list? Some providers need authorization too. Please check the instructions when you select the email service provider. If this does not help at all please let me know.

    Cheers,
    Oguz

    Sorry, I’ll start my own thread.

    @thegypsyinus Thank you for using Hustle. I am going to close this topic for now. If you still need assistance, let us know and we will reopen the thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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