Invalid “From” e-mail address

  • vestaxpdx

    (@vestaxpdx)


    7 years ago

    Hi

    I have gone through the gsuite SMTP process step by step and it has successfully authenticated by Gmail API.

    I have turned on Prevent plugins and themes from changing this option (email address)

    I have also turned off this WHM server setting.

    ‘Restrict outgoing SMTP to root, exim, and mailman (FKA SMTP Tweak)’

    I can successfully log into my gsuite account with this email address and password.

    I have also tried normal SMTP user/pass authentication and not the gmail API.

    But still when I try and send a test message I always get.

    Invalid “From” e-mail address

    Any ideas? Really ran out of debugging things here. I can successfully send via amazon SES with another simpler SMTP plugin. But I would like to use yours.

    Many thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
  • yehudah

    (@yehudah)

    Hi,

    Sorry about the trouble.
    You have a new domain like coffe or tech tld’s.

    Press Show all settings –> Message tab –> check disable email validation

    Thread Starter vestaxpdx

    (@vestaxpdx)

    You’re a winner!

    Thanks for the speedy reply and turning on that setting worked ??

    I would be interested to know why. This domain has been going for a fair amount of time.

    • This reply was modified 7 years ago by vestaxpdx.
    yehudah

    (@yehudah)

    Thanks ??

    It’s internal coding stuff, nothing to worry about.

    Thread Starter vestaxpdx

    (@vestaxpdx)

    Ok cool

    If it is not too complicated to put in a message I am interested to know. I am a web developer and it’s always good to learn new things.

Viewing 4 replies - 1 through 4 (of 4 total)
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