Invalid Invoice

On further testing it seems you have to be logged in to ANY account to pay ANY invoice with this setting, you cannot pay if not signed in though.

Hi @sukalo

Sorry for delayed response.

It seems you have the Require Login To Checkout setting active.

https://ibb.co/mRg50z7
You can disable that option and check.

Regards

As i mentioned at the beginning of my message it is already unticked.

I get the message:

Access Denied

This invoice is only viewable by clicking on the invoice link that was sent to you via email.

I have even gone into the SMTP sender and copied the link from here to a different browser and it isn’t allowing access.

Hi Sukalo,

If the invoice was created when that option was enabled, changing the option will not make the invoice visible to non-logged-in users.

Please try to delete that invoice and generate it again with the option disabled.

That should work.

Let us know how it goes.

Thanks,

Please also make sure to pursing the site and object cache.
if you have any cache enabled.

Could you also confirm that the custom invoices database (wp_getpaid_invoices) table exists?

If it does, check that you invoice URLs contain the ‘invoice_key’ query parameter.

So this issue is happening viewing quotes and invoices.

I dont have object cache on

The database does have invoice key and quote key.

The emails do contain the invoice or quote keys url/quote

I.e: /quote-3022/?invoice_key=quote_e14b55ddafb67e1d45051a74a

I have removed a few from the end for security.

As i mentioned if i’m logged into ANY account i can view the invoices or quotes but being logged out you cannot view any.

• This reply was modified 1 year, 6 months ago by sukalo.

Please create a support ticket here for further support on this: https://wpgetpaid.com/support/
Please add a link to this forum post for reference

Thanks,

This has been fixed via support. It was most likely caching issue.

This unfortunately has started happening again. I have installed REDIS object cache to flush but not seeming to do much.

Not sure if you can provide any more ideas to what i can do my end?

When i try to open a invoice in a new browser, edge or firefox the url gets instantly shortened from

/quote-3022/?invoice_key=quote_e14b55ddafb67e1d45051a74a

to

/quote-3022/

Not sure if that’s relevant or not.

Yeah,

We need the invoice_key part. Could you go through your plugins list and check whether any of them might be removing query args from your URLs?

Would Cache possible affect this?

Could this be classed as an Agent String?

List of browser agents strings or substrings that should not be served cached files?

If any of the above strings is found in the User-Agent HTTP header, then the requested page will not be cached.

or perhaps Conditional tags to exclude from caching

Thanks for response