Invalid Jetpack connection tokens

  • Dear Jetpack Support Team,

    I am currently experiencing a critical issue related to Jetpack, specifically the error: “Invalid Jetpack connection tokens.” Despite multiple attempts to resolve this issue, I have not been successful. Here is what I have tried so far:

    1. Reconnecting my Jetpack account.
    2. Deleting the jetpack_options table from the database and reconnecting.
    3. Disabling MOD Security.
    4. Verifying that XML-RPC is present and accessible.
    5. Switching to a different Jetpack account.

    Unfortunately, none of these actions have resolved the issue, and I am still encountering the same critical error.

    Could you kindly assist in resolving this matter?

    Thank you in advance for your support.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello there @readonecc,

    I’m sorry to hear about the trouble, but thanks for reaching out!

    Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via contact form. If you choose to reach out directly, please include a link to this thread.

    Plugin Support Alin (a11n)

    (@alinclamba)

    Hi @readonecc,

    Thank you for contacting us via email. I’ve just sent a reply so let’s continue there. I’m going to mark this as resolved and looking forwad to hearing back from you via email.

    Best regards!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.