Invalid Key message after clicking password reset link

  • Resolved botch

    (@botch)


    10 months ago

    I have several customers unable to reset their password on our website due to an error that says Invalid Key when they get to the password reset page.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Thanks for writing in,

    Would you please refer to the documentation in the link below to troubleshoot the issue with the lost password page?
    https://docs.wpuserregistration.com/docs/lost-password-issues/
    I hope this helps.

    Regards!

    Plugin Support Sandip Pokhrel

    (@sandippokharel)

    Hi there,

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

    Hey @botch I have had the same issue too with ‘User Registration’. Did you figure out how to resolve it? I wondered if it was to do with internet security maybe?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Invalid Key message after clicking password reset link’ is closed to new replies.