• Hi Support

    We keep getting the same error message, and only once the customer clears their cart and then adds the products back into the cart does the quote send the order through.

    And under the payment method it doesn’t always say Ask Quote, is sometimes says this: “Sorry, it seems that there are no available payment methods. Please contact us if you require assistance or wish to make alternate arrangements.”

    Its very random at the moment though, only works sometimes.

    Kind regards

    Dale

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author pinal.shah

    (@pinalshah)

    Hi Dale,

    Thank you for using the Quotes for WooCommerce plugin. I checked the website on the link you shared. I was able to see the Ask for Quote payment method fine on the site.

    I tried twice and both times it seemed to work fine. You’ve mentioned that the issue is random and is not always replicated.

    Can you please let me know if

    1. All the products on your store are enabled for quotes?
    2. Is there any other payment method such as COD/Paypal etc. enabled on the site?

    Thanks,

    Pinal

Viewing 1 replies (of 1 total)
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