Invalid product

  • Resolved avantiprodu

    (@avantiprodu)


    4 years, 6 months ago

    Hi!
    We kind of need your help asap.
    We’re working on a development of a website which will sell online courses and we’re having trouble with Leanpress. It seems to be failing the conection between it and woocommerce so I can’t use mercadopago payments for woocommerce.
    We’re reciving the message “invalid product” so we can’t finish the purchase.
    We bought a plugin so I can use them both together.
    We’re currently using: Learnpress > Learnpress woocommerce payment mehtods integrations > Woocommerce > Mercado Pago payments for WooCommerce
    Something is not working on the middle conection, can you help us solve this problem please? We need to sell the courses and we can’t make people checkout them.

    The website is still under construction but if you need the credentials to check, just let us know.

    Thanks.
    Hope you can help us.
    Best,

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • @avantiprodu – Does this issue occur when trying to checkout with a Simple Product? If you can deduce that this issue only occurs with LearnPress related products, your best bet would be to reach out to their support team.

    Thanks!
    – Joey

    Thread Starter avantiprodu

    (@avantiprodu)

    Hi,

    Yes, we tried to bought a simple product and it works ok.
    But we don’t know where, in the middle, it stop working. Maybe it’s a conexion between mercadopago and woocommerce, that’s why we’re checking to try to solve the problem.
    I’ve also reach Leanpress but I’m driving myself crazy trying to solve this.

    Thanks!

    @avantiprodu – If it works with a Simple Product then it’s not a WooCommerce-related issue. You’ll either need to continue support with LearnPress or reach out to MercadoPago support. (I believe you can reach out to their support here)

    Since this isn’t something cause by WooCommerce Core, I’m going to go ahead and set this to resolved.

    Thanks!
    – Joey

    Thread Starter avantiprodu

    (@avantiprodu)

    Thanks for your time Joey ??

    @jricketts4 @avantiprodu Hello! I have the same issue, I use learnpress – woocommerce – mercadopago –
    and I can not finish a purchase – I receive a note that says: “invalid product” – -Could you help me please? Also I see that my products are not listed on Facebook and instagram shops – so the products should have an issue, that is why the system are not longer recognizing them…

    this is my clients site: https://institutokwanyin.com.ar/

    and this is the test that LEARNPRESS support did: https://www.loom.com/share/a38b898fa79146c086e888031af9a335

    they said that the problem is with Woocommerce, not Learnpress.

    Warm Regards, Fernanda

    Hi @marifermontes80 – Can you open a new thread? Since this is both old and resolved, your question will get more eyes at the top of the forums.

    Thanks!
    – Joey

Viewing 6 replies - 1 through 6 (of 6 total)
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