Invalid reference when using discount code

  • Resolved alid15

    (@alid15)


    3 years, 11 months ago

    Hello nice plugin, but I get “invalid reference” on the confirmation page when I apply discount code and checkout.

    Payment is processed successfully but I get “invalid reference” on the redirection page of paid membership pro (which is the confirmation page).

    I’m using Paystack payment gateway and I have tried this on both live and test environment.

    Without discount code, everything works just fine.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @alid15

    Thank you for using Paid Memberships Pro.

    I haven’t been able to recreate this on any of our built-in payment gateways.

    Please can you reach out to Paystack support as they build and maintain the Paystack payment integration.

    Our support doesn’t cover third-party plugins/integrations for Paid Memberships Pro.

    Thank you for understanding.

    Thread Starter alid15

    (@alid15)

    Thank you for your quick response, I have recently contacted paystack but they said the issue is not from their end. That I should contact paid membership pro

    Thread Starter alid15

    (@alid15)

    Hello @andrewza

    Plugin Author Andrew Lima

    (@andrewza)

    Could you please test this with a built-in payment gateway and see if this issue persists for you?

    You may try the Pay By Check or Testing Gateway.

    Thread Starter alid15

    (@alid15)

    I just tested with “Testing only” and “Pay by Check” payment gateway and everything works just fine when discount code is applied. I think it’s now a problem of Paystack Gateway. I will contact them again. Thank you.

    • This reply was modified 3 years, 11 months ago by alid15.
    Plugin Author Andrew Lima

    (@andrewza)

    Thanks for running these tests @alid15, please keep me posted if you have any further questions regarding this.

Viewing 6 replies - 1 through 6 (of 6 total)
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