Invalid request

  • Resolved chrisdafur

    (@chrisdafur)


    2 years, 7 months ago

    We have the plugin working with one site which was set up a couple of weeks ago, which seems to work fine. I’m now trying to add the plugin to two other website and when I try and use ‘Connect & Scan’ it comes back with a ‘Invalid request’. Do you know what might be causing this?

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  • Plugin Author WebToffee

    (@webtoffee)

    Hi @chrisdafur,

    Greetings from Webtoffee!

    We request you to check the firewall settings. If it is blocking https://www.cookieyes.com, an invalid request message will appear. Please check this on your site and if the issue persists, kindly share your site URL so that we can look into it.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @chrisdafur,

    Greetings from Webtoffee!

    This thread has been inactive for a bit, so we are going to mark it as resolved now. Please feel free to open a new thread or follow up if you have any further questions or still need help.

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