• Resolved calyweb

    (@calyweb)


    Hi,

    I can’t make any payment, on the woocommerce log i have this :

    2023-05-15T16:14:35+00:00 DEBUG <------------------- WebToffee PayPal Express Payment ( Response on Create Order API ) ------------------->
    {
        "name": "INVALID_REQUEST",
        "message": "Request is not well-formed, syntactically incorrect, or violates schema.",
        "debug_id": "6c0e3a3c1e795",
        "details": [
            {
                "field": "\/payer\/phone\/phone_number\/national_number",
                "value": "079 953 75 32",
                "location": "body",
                "issue": "INVALID_PARAMETER_SYNTAX",
                "description": "The value of a field does not conform to the expected format."
            }
        ],
        "links": [
            {
                "href": "https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-INVALID_PARAMETER_SYNTAX",
                "rel": "information_link",
                "encType": "application\/json"
            }
        ]
    }

    Thanks for your help, i have the premium version

Viewing 1 replies (of 1 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @calyweb,

    Thanks for reaching out to WebToffee support.

    The issue you are experiencing is caused due to unsupported characters in the phone number being passed to PayPal. We have identified the issue and fixed it in the plugin.

    This is the dedicated support forum for the free version of the plugin. Since you are using the premium version of the plugin, you may reach out to us through this link.

Viewing 1 replies (of 1 total)
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