Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Richard from Elementor

    (@richardk23)

    Hello,

    Thank you for reaching out, I and apologize for the issues you are facing and the inconvenience caused.

    If you are an Elementor Pro user, you can open a support ticket at my.elementor.com ref: https://elementor.com/help/how-to-submit-a-support-ticket/ I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    www.ads-software.com rules state that commercial products are not supported here, unfortunately.

    If you have any further questions or concerns, please do not hesitate to contact us. We will be more than happy to help. Have a nice and productive day!

    Kind regards,
    Richard

    Thread Starter masouddarvishi1992

    (@masouddarvishi1992)

    Hi,thanks. this problem is related to the frontend.min.js file of the Elementor free version plugin.

    Plugin Support Nemanja

    (@nemanjat)

    Hi @masouddarvishi1992

    Do you perhaps have any links or anchor links on the affected page that contain non-English characters? For example, links with Hebrew, Arabic text, or letters like ?, ?, ??

    Kind regards,

    Thread Starter masouddarvishi1992

    (@masouddarvishi1992)

    @nemanjat yes the language of my site is Farsi(persian).

    and: i also updated to the new version. But this problem was not solved.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Thanks for contacting us again

    I’ve gone through the details you provided and was able to see and understand the issue. Unfortunately,????? this is a known bug. Our developers are aware and already working to fix it as soon as possible.

    I am not able to provide you with ETA of the resolution of this issue, but once the fix is released, you will receive a notification on your WordPress dashboard informing there is a new update for Elementor plugins and we will update it on our changelog page:

    https://elementor.com/pro/changelog/

    https://github.com/elementor/elementor#changelog

    What I can do from my side is vote for this issue in our internal bug report system so that it receives higher priority and hopefully gets fixed in one of the next plugin updates.

    We apologize for this inconvenience and appreciate your patience while we work on this problem.

    Please let me know if you need further assistance.

    Kind Regards,

    @miloss84 We are also facing the same issue. We have a react app embedded on our page, and the urls from that app is showing as – Invalid selector: ‘#/profile/657358fcc5160c002b401748’ and this message is running continuously. In the app we have urls like this -https://mysite.com/subpage/#/profile/6515ee7b1a46c30056c0b7e7

    Have the same problem! ??

    Hello. any news ?

    Same issue as well on the homepage where i use anchor links to different pages.

Viewing 9 replies - 1 through 9 (of 9 total)
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