• Resolved soportexlan

    (@soportexlan)


    When I start configuring my plugin it gives me the following error
    “invalid ‘site_id’ or ‘site_secret”

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @soportexlan,

    Thanks for reaching out and share details of the error you’re encounter. Hopefully we can determine the cause and ensure you are able to successfully set up the plugin. In order to so do please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Did you have Site Kit set up previously on this site, maybe before a site migration or moving to another hosting provider? If you’ve never had Site Kit set up previously, please try a plugin reset before attempting set up once more.

    Let me know if you have any questions with the above. Looking forward to your response.

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @soportexlan,

    Just following up with you to check whether the same error remains on your Site Kit dashboard? If so, please share the information requested above and we can investigate this further.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    I have the same problem.

    My site information no problem.

    How is it solved ?

    Plugin Support James Osborne

    (@jamesosborne)

    Hi @nfyldz,

    I’ve responded to your support topic on this now. Many thanks for opening an individual once. Let’s communicate from there.

Viewing 5 replies - 1 through 5 (of 5 total)
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