invalid ‘site_id’ or ‘site_secret

  • Resolved drorbek

    (@drorbek)


    8 months, 1 week ago

    Hi, I am getting this error when I try to setup the site kit plugin:

    The request to the authentication proxy has failed with an error: invalid ‘site_id’ or ‘site_secret’?Get help.

    What does this mean and how do I fix this so that I can complete the setup process?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Thanks for getting in touch?@drorbek.

    If you have already tried the “Redo the plugin setup” button, you can reset Site Kit in order to setup the plugin once more (Tools > Available Tools > Reset Site Kit).

    We also have a guide on the plugin website in relation to this error that contains more details on this. Note that be resetting, you will need to connect all previously connected modules once more.

    If you continue to see this error after performing a reset, please could you share your Site Health information. You can use this form to share privately if preferred. I can then look into your site setup to see if anything stands out and advise you further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)
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