• Resolved pampril

    (@pampril)


    Hello,

    I am using Master Slider plugin and until now, everything was working just fine, especially on the following page:
    https://amuro.fr/v5/datas/covers-original-versions-demos/

    Yesterday, I tried to add a new slide to the end of this page and everything started displaying “Invalid slider id. Master Slider ID must be a valid number” (as you see now).

    I have tried to go back to the previous version of my page, but it didn’t solve the issue. When I try to make a new page and insert a Master Slider widget, it shows exactly the same message.
    On the other hand, all my old pages that I have not modified still work perfectly (see for example: https://amuro.fr/v5/releases/playbuttons/)

    I really don’t know what to do since I haven’t done anything special. I have now updated everything I could (theme, plugins, wordpress), but the issue hasn’t solved yet. I’d be glad if you could provide any solution.

    Thanks.

    • This topic was modified 6 years, 3 months ago by pampril.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter pampril

    (@pampril)

    Actually, I’ve run a test and discovered that it’s Masterslider’s widget that doesn’t work anymore. When I write “[masterslider id=”146″]” on pageorigin builder, it works fine. But whenever I try to insert the widget, I get the error message.

    Anyways, if there is any solution, it would be great since the widget is easier to use.

    Thread Starter pampril

    (@pampril)

    hi again,

    After searching on PageOrigin’s forum in case the problem was coming from them, I have found a solution. I’d like to share it here in case others would encounter the same issue and would like a quick solution.

    You just have to go to your wp-admin, “Settings”, “Page Builder” and then untick “SideBar Emulator” in the “General” tab.
    Then you go to your page that’s having issues, choose again the right slide in Master slider’s widget, update, and everything should appear just fine. At least, it worked for me.

    Plugin Contributor averta support

    (@averta_support)

    Yes, please disable that option and it will be ok.

    Let me know the result.

    Thread Starter pampril

    (@pampril)

    It works completely fine with the option disabled.

    Plugin Contributor averta support

    (@averta_support)

    Great!

    Have a beautiful Xmas!

    Best,

    Dear Pampril,

    Thanks very much for your post and your solution.
    I had the same problem and it also worked for my site https://www.bulkjes.nl
    Happy holiday and a great new Year,

    Mark-Julien

Viewing 6 replies - 1 through 6 (of 6 total)
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