Invalid Token

  • Resolved pareanne

    (@pareanne)


    4 years ago

    Bonjour,

    En découvrant que les actualités Facebook ne s’affichaient plus depuis plusieurs mois sur notre site internet, j’ai voulu vérifier les paramètres du plugin. J’ai constaté que l’erreur suivante s’affichait : “Facebook token is invalid or expired. Please reset token and sign-in again to get new one”.

    Que puis-je faire pour corriger le problème ?

    Merci beaucoup d’avance.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Dear friend,

    We very much regret incidents such as the one that you have brought to our attention. Could you please try the following steps? It will most likely resolve the problem, however, I should note, that the feeds you have created will be removed.

    ? Go to Facebook Feed WD and press Uninstall
    ? Navigate to Plugins page and delete Facebook Feed WD
    ? Reinstall and actvate it.

    Afterward, please authenticate with your account and recreate your feeds.

    Thanks!

    Have a nice day!

    @kimabaghdasaryan Thanks! This solution fixed it (at least temporarily):

    ? Go to Facebook Feed WD and press Uninstall
    ? Navigate to Plugins page and delete Facebook Feed WD
    ? Reinstall and actvate it.

Viewing 2 replies - 1 through 2 (of 2 total)
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