Invalid username. After update

  • Resolved Stephanie Ferreira

    (@stephaniektb)


    6 years ago

    After migrating to version 1.0.18, I can not connect to MyThemeShop account. It is giving invalid user, being that I entered the site and I normally access with my user and password, soon both are correct.

    I have tried other client sites, which are registered in other mythemeshop accounts and all give invalid users.

    https://prntscr.com/mr1i79

    https://prntscr.com/mr1iry

Viewing 1 replies (of 1 total)
  • Plugin Author Rank Math SEO

    (@rankmath)

    Hello @stephaniektb

    Thank you for contacting the support and sorry for the inconvenience that might have been caused.

    With this update, we have moved Rank Math plugin to a separate domain (rankmath.com), please refer to this dashboard notice https://i.mythemeshop.com/V33Q0I

    You need to register for a free account on RankMath.com and connect that.

    Rank Math is not using any MyThemeShop’s resources anymore. We announced the same in the changelog as well.

    Hope that helps. If you have any further questions, please let us know. We are here to help.

Viewing 1 replies (of 1 total)
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