“Invalid ZIP entered” error

  • Resolved oakhillman

    (@oakhillman)


    6 years, 1 month ago

    When I try to checkout I’m getting the following error.

    Invalid ZIP entered.

    This is a site in development. We started it a few months back and the customer has been slow at getting products entered. We’re finally getting back to it and I thought I should get the tires a little and now getting the error that I’m pretty sure we were not getting back a few months ago. Of course WordPress has taken a big update so maybe there’s an issue with compatibility.

    
### WordPress Environment ###

Home URL: https://oakhillhosting.net
Site URL: https://oakhillhosting.net
WC Version: 3.5.3
Log Directory Writable: ?
WP Version: 5.0.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.13
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.62.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.41
Max Upload Size: 64 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.3
WC Database Prefix: wprn_
MaxMind GeoIP Database: ?
Total Database Size: 10.07MB
Database Data Size: 8.40MB
Database Index Size: 1.67MB
wprn_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB
wprn_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB
wprn_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wprn_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wprn_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wprn_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wprn_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wprn_commentmeta: Data: 0.02MB + Index: 0.03MB
wprn_comments: Data: 0.02MB + Index: 0.09MB
wprn_ite_address: Data: 0.02MB + Index: 0.03MB
wprn_ite_line_items: Data: 0.02MB + Index: 0.02MB
wprn_ite_line_itemsmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_logs: Data: 0.02MB + Index: 0.03MB
wprn_ite_payment_tokens: Data: 0.02MB + Index: 0.00MB
wprn_ite_payment_tokensmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_refunds: Data: 0.02MB + Index: 0.02MB
wprn_ite_refundsmeta: Data: 0.02MB + Index: 0.00MB
wprn_ite_sessions: Data: 0.02MB + Index: 0.00MB
wprn_ite_transactions: Data: 0.02MB + Index: 0.05MB
wprn_links: Data: 0.02MB + Index: 0.02MB
wprn_options: Data: 1.16MB + Index: 0.06MB
wprn_postmeta: Data: 0.19MB + Index: 0.16MB
wprn_posts: Data: 1.30MB + Index: 0.06MB
wprn_termmeta: Data: 0.02MB + Index: 0.03MB
wprn_terms: Data: 0.02MB + Index: 0.03MB
wprn_term_relationships: Data: 0.02MB + Index: 0.02MB
wprn_term_taxonomy: Data: 0.02MB + Index: 0.03MB
wprn_usermeta: Data: 0.02MB + Index: 0.03MB
wprn_users: Data: 0.02MB + Index: 0.05MB
wprn_wc_download_log: Data: 0.02MB + Index: 0.03MB
wprn_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wprn_wfBadLeechers: Data: 0.02MB + Index: 0.00MB
wprn_wfBlockedCommentLog: Data: 0.02MB + Index: 0.00MB
wprn_wfBlockedIPLog: Data: 0.02MB + Index: 0.00MB
wprn_wfBlocks7: Data: 0.02MB + Index: 0.05MB
wprn_wfConfig: Data: 0.41MB + Index: 0.00MB
wprn_wfCrawlers: Data: 0.02MB + Index: 0.00MB
wprn_wfFileChanges: Data: 0.02MB + Index: 0.00MB
wprn_wfFileMods: Data: 1.52MB + Index: 0.00MB
wprn_wfHits: Data: 1.02MB + Index: 0.08MB
wprn_wfHoover: Data: 0.02MB + Index: 0.02MB
wprn_wfIssues: Data: 0.02MB + Index: 0.06MB
wprn_wfKnownFileList: Data: 1.52MB + Index: 0.00MB
wprn_wfLeechers: Data: 0.02MB + Index: 0.00MB
wprn_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB
wprn_wfLocs: Data: 0.02MB + Index: 0.00MB
wprn_wfLogins: Data: 0.08MB + Index: 0.03MB
wprn_wfNotifications: Data: 0.02MB + Index: 0.00MB
wprn_wfPendingIssues: Data: 0.02MB + Index: 0.06MB
wprn_wfReverseCache: Data: 0.02MB + Index: 0.00MB
wprn_wfScanners: Data: 0.02MB + Index: 0.00MB
wprn_wfSNIPCache: Data: 0.02MB + Index: 0.05MB
wprn_wfStatus: Data: 0.16MB + Index: 0.13MB
wprn_wfTrafficRates: Data: 0.00MB + Index: 0.00MB
wprn_wfVulnScanners: Data: 0.02MB + Index: 0.00MB

### Post Type Counts ###

attachment: 51
custom_css: 2
it_exchange_prod: 2
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
nav_menu_item: 5
page: 14
post: 3
product: 28
product_variation: 36
revision: 191

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

All-in-One WP Migration B2 Extension: by ServMask – 1.11
All-in-One WP Migration: by ServMask – 6.82
Classic Editor: by WordPress Contributors – 1.3
Imsanity: by Exactly WWW – 2.4.1
Jetpack by WordPress.com: by Automattic – 6.8.1
Menu Icons: by ThemeIsle – 0.11.4
My Custom Functions: by Space X-Chimp – 4.31
Order Delivery Date for WooCommerce (Lite version): by Tyche Softwares – 3.6 – Not tested with the active version of WooCommerce
Easy Updates Manager: by Easy Updates Manager Team – 8.0.3
WooCommerce Blocks: by Automattic – 1.2.0
WooCommerce Variation Swatches: by Emran Ahmed – 1.0.52
WooCommerce Services: by Automattic – 1.18.0
WooCommerce: by Automattic – 3.5.3
Wordfence Security: by Wordfence – 7.1.18
WP Crontrol: by John Blackbourn & contributors – 1.6.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Storefront
Version: 2.4.2
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

    The page I need help with: [log in to see the link]

Viewing 12 replies - 16 through 27 (of 27 total)
  • Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy!

    Sorry for the delay. I was out of the country last week and got back on the weekend.

    When testing, I had USPS rates enabled, but not Automated Taxes. I enabled that and am now able to reproduce the error:

    https://cld.wthms.co/mfIghX

    I have reported it on the GitHub repo here:

    https://github.com/Automattic/woocommerce-services/issues/1576

    Please follow the progress there and add any further information that you’d like. I’m also marking this thread as “Resolved”, since this is now a confirmed bug and will be handled via the GitHub issue.

    Thanks for sticking with this! ??

    Thread Starter oakhillman

    (@oakhillman)

    Thank you Zach!

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    You’re most welcome! Sorry it took me a while to get on the same page! ??

    Thread Starter oakhillman

    (@oakhillman)

    Not everything can happen instantly. ??

    flo_sb

    (@flo_sb)

    cool, thanks ??

    Thread Starter oakhillman

    (@oakhillman)

    @dynamiczach I think there’s been an update to Jetpack. Did that fix this problem?

    Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Based on the GH issue here, it looks like it still has not been addressed:

    https://github.com/Automattic/woocommerce-services/issues/1576

    I would follow that specific issue for updates.

    Thread Starter oakhillman

    (@oakhillman)

    Got it Zach. I’ll set this thread to resolved and follow in github. Thanks!

    I wanted to post that this problem with the Jet Pack pluggin causing an error on the woocommerce cart is still not resolved. Im glad I found this thread. I had the problem today and disabled Jet Pack. It fixed the cart, but no Jet Pack. No real loss.

    Thread Starter oakhillman

    (@oakhillman)

    Well that’s good to know. I haven’t been following the issue on GH as Zach suggested a few posts back.

    I found a problem on my site that may have been not allowing me to use JET PACK. I found that on my woo commerce general setup area, my zipcode for the store was an invalid zipcode. Once I fixed that issue, reactivated Jet Pack, I did not get the zip code error any longer. So it wasn’t the zipcode for the order that was causing the problem, it was the store zipcode. Hope this helps ??

    Thread Starter oakhillman

    (@oakhillman)

    mega4831, sadly the fix to the issue we are talking about in this thread is not that easy. If you look at a previous reply, we’re still waiting for it to be fixed.

Viewing 12 replies - 16 through 27 (of 27 total)
  • The topic ‘“Invalid ZIP entered” error’ is closed to new replies.