• Joseph G.

    (@illumination2025)


    “card_declined The card issuer returned a decline code of invalid_amount.”

    Hey there!

    First, I totally appreciate your plugin! Thank you!

    Next. Above, you can see the decline… and it simply the issue, from what I see, is a decimal in the amount paid. The settings do not allow the client to change the amount, so thinking it’s on our side.

    From 165.00 to 16500. I saw this on the processor decline side.

    It might happen again, as I just sent out invoices today, yet this is the only client who has had the issue yet.

    Again, given the client cannot change the amount, I think it might be on our side vs. the card side.

    Any and all help would be greatly appreciated!

    Please let me know if I can assist in any other way. It’s a small invoice, but wondering about others going forward, with which I imagine you can empathize w/ the concern. ??

    Thanks again! Great job!

    -joseph

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