Inventory count being deleted, stock status changed

This is the second time this has happened. I have almost 1000 products on my e-commerce site. For the second time, I have went to update info and found at least 1/3 (I dont have an exact amount) of my products have been switched from track stock with a saved stock count to just in stock, with stock tracking turned off. The setting in the woocommerce settings is set to track stock. There is no way to recover the inventory count, so I have to recount and record stock levels again.
I use a plugin to connect to my pos (zettle by PayPal). I checked the stock showing on the product page on that end and it has not changed. Nothing out of the ordinary shows on the logs for that plug in.

` WordPress Environment</p> <p>WordPress address (URL): https://happbeeacres.com<br>Site address (URL): https://happbeeacres.com<br>WC Version: 9.6.0<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ? 3.9.0<br>Log Directory Writable: ?<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: ? Server Environment</p> <p>Server Info: Apache<br>PHP Version: 8.1.31<br>PHP Post Max Size: 512 MB<br>PHP Time Limit: -1<br>PHP Max Input Vars: 3000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2</p> <p>SUHOSIN Installed: –<br>MySQL Version: 8.0.28-0ubuntu0.20.04.3<br>Max Upload Size: 512 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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Active Plugins (31)</p> <p>Advanced Google reCAPTCHA: by WebFactory Ltd – 1.26<br>All in One SEO: by All in One SEO Team – 4.7.8<br>Blocksy Companion: by CreativeThemes – 2.0.84<br>BoldGrid Gallery: by BoldGrid.com – 1.5.1<br>Custom Order Status Manager for WooCommerce: by Bright Plugins – 1.1.5<br>Conditional Shipping for WooCommerce: by Lauri Karisola / WP Trio – 3.3.0<br>DreamHost Panel Login: by DreamHost<br>danielbachhuber – 1.0.0</p> <p>Email Verification for WooCommerce: by WPFactory – 2.9.3<br>Jetpack: by Automattic – 14.2.1<br>Omnisend for WooCommerce: by Omnisend – 1.15.28<br>Post and Page Builder Premium: by BoldGrid – 1.2.6<br>Post and Page Builder: by BoldGrid – 1.27.6<br>Smart Slider 3: by Nextend – 3.5.1.26<br>W3 Total Cache: by BoldGrid – 2.8.3<br>Multi-Carrier Shippo Shipping Rates & Address Validation for WooCommerce: by OneTeamSoftware – 1.5.16<br>Converter for Media: by matt plugins – Optimize images by convert WebP & AVIF – 6.2.0<br>WooCommerce Zettle Integration: by BjornTech AB – 7.9.5<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>WooCommerce Composite Products: by Woo – 10.3.1<br>WooCommerce Stripe Gateway: by Stripe – 9.1.1<br>WooPayments: by WooCommerce – 8.8.0<br>WooCommerce PayPal Payments: by WooCommerce – 2.9.6<br>WooCommerce Product Bundles: by Woo – 8.3.2<br>WooCommerce Shipping & Tax: by WooCommerce – 2.8.6<br>WooCommerce: by Automattic – 9.6.0<br>WP Extended Search: by 5um17 – 2.2<br>WP Mail Logging: by WP Mail Logging Team – 1.14.0<br>WP Mail SMTP: by WP Mail SMTP – 4.3.0<br>WP STAGING WordPress Backup Plugin – Backup Duplicator & Migration: by WP-STAGING<br>WPStagingBackup – 3.10.0</p> <p>WPForms Lite: by WPForms – 1.9.3.1<br>YITH WooCommerce Wishlist: by YITH – 4.1.0 Inactive Plugins (0) Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php<br>object-cache.php: object-cache.php Must Use Plugins (1)</p> <p>WP STAGING Optimizer: by WP STAGING – 1.5.6 Settings</p> <p>Legacy API Enabled: –<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: bundle (bundle)<br>composite (composite)<br>external (external)<br>grouped (grouped)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)<br>woosb (woosb)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 26 MB WC Pages</p> <p>Shop base: #19011 – /<br>Cart: #19118 – /cart-2/ – Contains the [woocommerce_cart] shortcode<br>Checkout: #19119 – /checkout-2/ – Contains the [woocommerce_checkout] shortcode<br>My account: #18547 – /my-account/<br>Terms and conditions: #33894 – /refund_returns/ Theme</p> <p>Name: Blocksy<br>Version: 2.0.84<br>Author URL: https://creativethemes.com<br>Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ? Templates</p> <p>Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php version 3.8.0 is out of date. The core version is 9.6.0</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update | Clear system status theme info cache</code></pre> <p>WooPayments</p> <p>Version: 8.8.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 187507555<br>Account ID: acct_1I4zpH2E9jNKWX5p<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Enabled (no locations enabled)<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Disabled<br>Auth and Capture: Disabled<br>Documents: Disabled<br>Logging: Enabled Composite Products</p> <p>Database Version: 10.3.1<br>Loopback Test: ?<br>Template Overrides: – Product Bundles</p> <p>Database Version: 8.3.2<br>Loopback Test: ?<br>Template Overrides: – WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store</p> <p>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br>blockified-add-to-cart</p> <p>Daily Cron: ? Next scheduled: 2025-01-23 20:23:43 -05:00<br>Options: ?<br>Notes: 213<br>Onboarding: completed Action Scheduler</p> <p>Canceled: 21<br>Oldest: 2024-12-26 15:47:30 -0500<br>Newest: 2025-01-17 18:18:30 -0500</p> <p>Complete: 7,003<br>Oldest: 2024-12-22 22:25:38 -0500<br>Newest: 2025-01-22 21:47:33 -0500</p> <p>Failed: 126<br>Oldest: 2021-11-30 13:42:35 -0500<br>Newest: 2025-01-22 18:47:40 -0500</p> <p>Pending: 15<br>Oldest: 2025-01-22 22:02:33 -0500<br>Newest: 2025-02-13 17:09:41 -0500 Status report information</p> <p>Generated at: 2025-01-22 21:53:35 -05:00<br>`

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