Inventory sync has stopped working

  • Resolved aliwake

    (@aliwake)


    3 years, 6 months ago

    I have 103 products in WooCommence and have been syncing products and inventory with Square. However the last successful sync according to the history was on 2nd Sept and I cannot get a manual sync to work (it’s just sat there saying “syncing now” for over 3 hours now). I have tried changing the system of record from Woo to Square but that made no difference.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Could you please enable Square logs by going to WooCommerce > Settings > Square > Enable Logging? If it is already enabled, could you maybe check it by visiting WooCommerce > Status > Logs and notice anything unusual?

    You may also go through the troubleshooting steps on the documentation page under the “Sync Issues section“.

    Thread Starter aliwake

    (@aliwake)

    I think I’ve sorted it. I cleared Square Sync

    Plugin Support nathvi V. a11n

    (@nathvi)

    Hello @aliwake

    Glad to read this is working now!

    I will mark this thread as resolved. If you run into any other problem, please let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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