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  • I have the same issue. Just passed my site to the client and suddenly when she logs in the menu items have disappeared. I think it only happens when you change the names of the menu items, but my client isn’t English so it’s essential to have them customized.

    Plugin Contributor joelworsham

    (@joelworsham)

    We will be looking into this ASAP. Sorry about an inconvenience, and sorry about the wait.

    Plugin Contributor joelworsham

    (@joelworsham)

    I can’t seem to replicate this issue, but it is a bug that has come up numerous times within support.

    Could I get some more info on how this bug appears for you?

    – What role is the menu created for?
    – Could you possibly paste what your menu structure looks like? (bulleted list)
    – Have you renamed menu items with any non-english-alphabet characters? (it should work, but just want to be sure)
    – What other plugins do you have running?

    As always, disable other plugins to see if it’s a plugin conflict. If it is, please let me know so I can fix it to be compatible.

    Also try switching to a default WordPress theme if possible.

    Plugin Contributor joelworsham

    (@joelworsham)

    Are you still having this issue? If you could get more more of that information I’d be glad to continue looking into it. Otherwise I’ll mark this thread resolved.

    I don’t know if they still have the issue, but I do. I haven’t checked the client side, but I tried using the admin menu and all the links disappeared, leaving only the gray bar behind.

Viewing 5 replies - 1 through 5 (of 5 total)
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