Invoice for Return

  • Resolved timbows

    (@timbows)


    8 months, 3 weeks ago

    Hey Everyone,

    I am using Quickbooks “Connect Plug-in” to sync my Orders with my QBO account.

    It’s a bit weird. if it syncs an order, it will not update it. Which means if I make a sale, and update it, that information won’t transfer over to QBO.

    for the most part, I have found a work around for this. The one sticking point is any potential refunds I do. Since WOO by default just updates existing invoices opposed to making a new invoice for the return

    is there anyway to have Woo commerce make an brand new invoice for returns, opposed to simply updating the original sale?

    • This topic was modified 8 months, 3 weeks ago by timbows.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @timbows,

    Thank you for your message. I understand your requirement to have a separate refund invoice (or a credit note!). By default, WooCommerce doesn’t have this option, but a quick Google Search can help you find lots of options to achieve this functionality! I also found this Quickbooks Integration for WooCommerce extension, which seems to support what you need and much more!

    If you’d like something more personalized, I would recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce: https://developer.woocommerce.com/.

    Additionally, the #developers channel of the WooCommerce Community Slack: https://woocommerce.com/community-slack/. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    I hope this helps so far!

    All the best,
    Omar

    Thread Starter timbows

    (@timbows)

    Thanks,

    I will take look at the credit note. I suspect that is more for giving clients a store credit, whereas I want to refund them; I just need an invoice that reflects it.

    Under no circumstances will I EVER do business with wpswings again. I bought their subscription plug-in, and It didn’t work. I spent weeks working with their “support team”. Skipping over the fact they demanded my admin user name, password and ftp credentials; they couldn’t make it work, and they refused to give me a refund. I rather punch everything in by hand, then even consider giving them a penny more of my money. I HIGH suggest anyone considering working with them… NOT TO. Read the reviews, preferable the low star ones left by people who have active stores.

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @timbows,

    Thanks for your feedback. We value your feedback and will take it into account.

    Additionally, If you want to add a subscription system to your website, we highly recommend the Woo Subscription plugin. This handy plugin enables you to establish and oversee products with recurring payments, providing a steady stream of residual revenue that you can reliably track. Best of all, Woo’s in-house developer has crafted this plugin with the utmost care, and our exceptional Happiness Engineer is always ready to offer top-notch support.

    If you have any other questions or need further assistance, please don’t hesitate to ask.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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