invoice gateway doesn’t work on clickship

  • Resolved rockers96

    (@rockers96)


    3 years, 7 months ago

    Hi,

    First I would like to say thank you for this plugin, however, I have some issues with it when a customer is logged in with their account and try to checkout, the invoice gateway is only available on local pickup but when you’re not logged in it’s available to all shipping method. Can you help me with this? Thanks

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  • Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @rockers96,

    By default, the WooCommerce Invoice Gateway is not limited to any specific shipping method and will also display for all users including both Guest and Logged in customers. I’ve tested the plugin today and it’s functioning as expected displaying for all users/shipping methods and I couldn’t replicate the behaviour which you’ve described.

    Screenshot of a logged-in user

    Image Link: https://cloudup.com/c683BOVqWrt

    Screenshot of a guest user

    Image Link: https://cloudup.com/c5txP5Iueuo

    There are however some settings that can be used to restrict which shipping methods and user roles the gateway would display for.

    Image Link: https://cloudup.com/crb10i5ADmu

    If the plugin is not working as intended for you it could be related to some code on your site from another plugin or your theme which is affecting its functionality.

    I hope this helps.

Viewing 1 replies (of 1 total)
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