Invoice is created and attached to email even if the order is cancelled

  • Resolved jramed

    (@jramed)


    8 years, 7 months ago

    Hello,

    after the updating of the 2.4.6 – April 29, 2016: —Fixed: Invoice not attached to email

    Now, when I place an order and I pay with PayPal but I cancel it before I do the payment on PayPal screen and I return to my store, two things happen:

    —The invoice is generated anyway, and it adds the counting (this invoice mustn’t to exists in any way).
    —The invoice is attached to the notification cancelled order email to the admin.

    In the same way, when I place an order and I successful pay and the order remains as on Processing (I complete them manually from the admin), and even if I set up that the invoice has to be generated only on Complete, the invoice is generated anyway.

    How can I fix that ? This happen after the updating of the 2.4.6 – April 29, 2016. Before then it went ok.

    Thank you.
    Jra

    https://www.ads-software.com/plugins/woocommerce-pdf-invoices/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Bas Elbers

    (@baaaaas)

    Please try new update. It should be fixed now.

    Thread Starter jramed

    (@jramed)

    Hello Bas,

    thanks a lot for your quick response. I’ve already update the plugin and it works perfectly.

    Just to let you know that it’s an amazing plugin that resolves a lot with an easy settings and it is very usefull for a lot of people.

    Thank you again.

    Best regards,

    Jra

    Thread Starter jramed

    (@jramed)

    Hello,

    I do reopen this thread because I see that invoices are created on “On Hold” orders when are paid by Bank transfer.

    If the customer finally doesn’t pay, I will get a fake invoice —in fact, I have now some fake invoices on my production site due to this ??

    Is there a way that the invoices are only created on “Processing” or “Completed” (even better: if I can choose when in all cases) for all payment methods ?

    Please, let me know.

    Thank you.
    Jra

    Plugin Author Bas Elbers

    (@baaaaas)

    Hi @jramed,

    This should be fixed with the latest update.

    Thread Starter jramed

    (@jramed)

    Great. Thank you.

    Plugin Author Bas Elbers

    (@baaaaas)

    You are welcome. ??

    Would you be so kind to rate the plugin? It will support future development a lot! Many thanks.

    Thread Starter jramed

    (@jramed)

    Done! Five stars!

    • This reply was modified 7 years, 10 months ago by jramed.
Viewing 7 replies - 1 through 7 (of 7 total)
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